How can I retrieve my left item?

• If passengers’ belongings (including cash or mobile phone) are found, we are required to:

• • Notify our admin upon discovery; and
  • Drivers to attempt returning items to passengers; or the passenger could claim their lost items at Toyota Motor Philippines Corporation advised location, within 48 hours of the incident. Beyond the initial 48 hours, drivers will surrender the lost items to TMP GT (TCS Pasay) & TMP Head office (TCS Sta. Rosa)

• Passenger claiming – if the item is valuable (cash, wallet, or gadgets), we will be requiring the claimant to provide the following information:

• • Passenger’s Name & Contact Number
  • Proof of ownership – ID, picture, passcode (for cellular phone)
  • Description of the lost item
  • Exact location where the passenger lost the item / last known location