SWAT
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Recent activity by SWAT-
Can I change the pick-up location of my scheduled booking?
No, you must cancel your booking as soon as possible before boarding your assigned shuttle and request for another ride with correct location and time information.
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How many passengers can you book under one booking?
You may book for a maximum of 3 passengers.
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Who is eligible to use this service?
This service is open to public. All residents and non-residents of “Pasay City” who has cellular phone and mobile data is eligible to use this service.
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I received a message saying “Sorry! Our buses are busy at the moment, please try again in a few minutes.” Why is that so and what should I do?
While we would love to arrange for your ride request, there are 2 possible reasons for this to happen: We may have calculated that your journey time would be too long. We would like to ensure that...
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Where can I retrieve my booking?
Tap on the Menu icon and select Manage Rides. You will see Upcoming/Past rides. Clickonto the ride to see the ride details (aka boarding pass).
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How do I create an account?
You may create an account by following these steps: Open myTOYOTA Shuttle PH app Type company code: TMP35CSRPASAY Click “Create Account” Type your email address and password The system will send ...
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Can I cancel my booking? Is there a time limit for it?
We encourage you to cancel your booking as soon as you know that if you are not able to make it for the ride. This will allow the seat to be freed up to serve other passengers.Cancellation Process:...
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What if the OTP is sent to the wrong email during registration?
Please return to the previous panel and input the correct email address.
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What name should I register in the application?
It is best to indicate your full name as this will help the drivers identify you when you utilize ourservice. Your name should reflect on your government issued ID. Drivers have the right to deny ...
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I did not receive a verification code / OTP.
For verification purposes, your email address will need to match the email that you have enrolled with myTOYOTA Shuttle. Ensure that you have entered a valid email and you will be able to receive t...