SWAT
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Where are my pick-up and drop-off locations?
A list of common pick-up/drop-off points are available for selection from the drop-down list when you click on the pick-up and drop-off address field. Toyota Community Shuttle – Pasay Pasay Cit...
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Is the app free to download?
The myTOYOTA Shuttle app is to download and is available in all major app stores, including Apple Store, Google Play Store and Huawei Store. Download the app: Apple Store: https://apps.apple.com...
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Is this service free?
Yes! This service is a Corporate Social Responsibility (CSR) Project of Toyota MotorPhilippines Corporation in commemoration of its 35th Anniversary. The aim of this project is topromote sustainabl...
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Can I change the pick-up location of my scheduled booking?
No, you must cancel your booking as soon as possible before boarding your assigned shuttle and request for another ride with correct location and time information.
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How many passengers can you book under one booking?
You may book for a maximum of 3 passengers.
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Who is eligible to use this service?
This service is open to public. All residents and non-residents of “Pasay City” who has cellular phone and mobile data is eligible to use this service.
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I received a message saying “Sorry! Our buses are busy at the moment, please try again in a few minutes.” Why is that so and what should I do?
While we would love to arrange for your ride request, there are 2 possible reasons for this to happen: We may have calculated that your journey time would be too long. We would like to ensure that...
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Where can I retrieve my booking?
Tap on the Menu icon and select Manage Rides. You will see Upcoming/Past rides. Clickonto the ride to see the ride details (aka boarding pass).
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How do I create an account?
You may create an account by following these steps: Open myTOYOTA Shuttle PH app Type company code: TMP35CSRPASAY Click “Create Account” Type your email address and password The system will send ...
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Can I cancel my booking? Is there a time limit for it?
We encourage you to cancel your booking as soon as you know that if you are not able to make it for the ride. This will allow the seat to be freed up to serve other passengers.Cancellation Process:...