Can I cancel my booking? Is there a time limit for it?

We encourage you to cancel your booking as soon as you know that if you are not able to make it for the ride. This will allow the seat to be freed up to serve other passengers.

Cancellation Process:

1. Click Manage Rides in your Menu
2. Select your boarding pass ticket
3. Cancel at the bottom of the screen.

Note: Passengers should make the booking only when they are ready; cancellation will
result in inconveniences and disruptions to our drivers’ and other passengers’ journey
experience. Be punctual and show up for your ride on time.